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my first time ever getting a silk presss & when I say i absolutely love it I love it ♥️ she washes detangle and dry your have very good , mind you I’m very tender headed but I didn’t have to flinch one time .. she’s very gentle with her hands , give very good advice on how to treat your hair and keep it healthy.. I did a last minute late same day appointment and she responded very fast . she’s definitely earned a loyal customer